The Fine Print

  • Element Salon would like all guests to be completely satisfied with their service and will offer a correction at no charge if scheduled within 14 days of the original reservation.
  • We respectfully request at least 48 hours cancellation notice or if a guest needs to move their service to a different date/time. After one no-show/no-call or last-minute cancellation, a $50 deposit will be required to secure all future reservations.
  • Due to the amount of time required to perform a smoothing service, all new guests making a smoothing service reservation will require a $50 deposit, which will go toward the cost of the service or will be forfeited if cancelled with less than 48 hours’ notice.
  • There will be a $35 service charge on all returned checks.
  • If you arrive late, we will do our very best to accommodate you. However, time may not permit us to honor your full service. Your appointment may be shortened and/or rescheduled to ensure we are on time for the rest of our guests.