Element Salon would like all guests to be completely satisfied with their service and will offer a correction at no charge if scheduled within 14 days of the original reservation.
We respectfully request at least 48 hours cancellation notice or if a guest needs to move their service to a different date/time. After one no-show/no-call or last-minute cancellation, a $50 deposit will be required to secure all future reservations.
Due to the amount of time required to perform a smoothing service, all new guests making a smoothing service reservation will require a $50 deposit, which will go toward the cost of the service or will be forfeited if cancelled with less than 48 hours’ notice.
There will be a $35 service charge on all returned checks.
If you arrive late, we will do our very best to accommodate you. However, time may not permit us to honor your full service. Your appointment may be shortened and/or rescheduled to ensure we are on time for the rest of our guests.
